7 IT Consulting Tips to Delight Your Clients

Learning a few more IT consulting tips if you’re in the business or want to get into it can’t hurt. After all, the $476.1 billion IT consulting industry in the United States is expected to grow by 3.6 percent in 2021. That is something you do not want to miss out on.

You’re in luck if you’re running an IT consulting Company NYC: Over the last five years, the industry has grown faster than the overall economy, averaging 2.8 percent per year, with no signs of slowing down anytime soon. As a result, you can anticipate both opportunity and fierce competition. You must provide exceptional value to your clients if you want your IT consulting service to stand out among your competitors.

Here are seven IT consulting tips to help you stand out as a go-to resource for your clients’ IT needs.

Read also: Top 11 Best Online Video Editors

1. Create a value proposition.

To set yourself apart from the competition, you’ll need a selling point — a value proposition you’ll present to potential clients that differentiates your IT consulting services. One of your selling points might be:

• Affordability
• Understanding a specific industry sector
• Knowledge of a particular technology
• Better technical skills

Make your selling point very clear to your customers to know exactly what to expect from you when they hire you.

2. Become an expert in your field.

Of course, you must live up to your value proposition once you’ve defined it. Ensure you have the necessary IT knowledge, experience, and background to deliver the promised results. The more knowledgeable you are in your field, the fewer people who can provide the same service as you, increasing your value.

Prospective clients frequently seek consultants who have achieved success in their industry, so establishing yourself as an authority in a specific sector or technology can be beneficial. After that, you should try to gain more in-depth knowledge and practical, real-world experience in your field. ‌

Continue to hone your skills in your chosen field by:

• Reading whitepapers, blogs, and books
• Conference attendance
• Investigating cutting-edge technologies in your field
• collaborating with other industry experts
• Obtaining certification in pertinent technologies
• Identifying and concentrating solely on projects and clients in your field

IT certifications can demonstrate to potential clients that you have worked with a particular technology. Being an AWS-certified Solutions Architect, for example, can help validate your expertise and demonstrate your knowledge in that area if your primary offering is to help clients architect and deploy services on AWS.

If you define your specialty and deliver strong results over time, you will carve out a unique niche for yourself and have a better chance of staying afloat among your competitors.

Read also: Best online video editor

3. Keep up with new technologies and processes.

Technology is constantly changing and progressing. In a year, an ideal solution today may be obsolete.

It’s critical to stay current with relevant trends and technologies to establish and maintain your IT consulting company in Chicago as an authority in your field. Suppose you recommend outdated solutions to your clients. In that case, your credibility may suffer, and you may lose business to competitors who make an effort to keep their skills and knowledge up to date.

4. Keep up with the latest regulations in your field.

You’re not just dealing with technology as an IT consultant. You also have to deal with the technical regulations. Government regulations have a significant impact on your clients, and your job is to help them meet their compliance requirements while delivering results.

The following are some examples of technology-related regulations that have impacted businesses:

• Law on Personal Data Protection (GDPR) (GDPR)
• Consumer Privacy Act of California (CCPA)
• The Health Insurance Portability and Accountability Act was passed in 1996. (HIPAA)
• Act to Promote Economic and Clinical Health Through Health Information Technology (HITECH)
• Data Security Standards for the Payment Card Industry (PCI-DSS)

Many of these rules are specific to a particular industry or region, so you’ll need to learn about the environment your client operates in before suggesting solutions that could put them in violation of a critical requirement.

If your consulting services include healthcare technology, such as implementing Electronic Health Records (EHR) systems, you should be familiar with HIPAA and HITECH. If you work for a company that operates in the European Union, you should become familiar with GDPR and how it may affect how your client collects and stores customer data.

Read also: Top 11 Best CRM Software for Small Businesses

5. Maintain open but efficient lines of communication.

Consulting firms must communicate. Eliminate useless meetings. Share daily updates using Asana or Trello. Track meeting checkpoints.

As an external consultant, you are not responsible for your client’s employee reporting needs. If your client requests these services, charge them as overhead.

Take action if your client ignores you. If a client is slow to respond, contact them and offer to answer any questions.

Customers who are unsure of pricing or services often take longer.

Especially for new clients. Contact the client, discuss their concerns, and suggest a solution.

6. Maintain your client’s privacy and reputation.

Your clients might not want to share information about their outside consulting activities, such as who they’re working with and what they’re working on. Before disclosing that you’ve worked with a client, it’s critical to respect their privacy and obtain their permission. If you want to use a case study or reference on your website, ask them explicitly what information they’re comfortable sharing with the public.

It’s also risky to reveal information about your clients and your working project. Someone might try to poach a company from you if they hear that they are using your IT consulting services. You’ve lost a valuable client before you know it.

Read also: How to Ensure Enhanced Security? Tips for being more secure in your online life.

7. Do not be hesitant to request references.

While it’s important to respect your clients’ privacy, asking for references is perfectly acceptable. Just make sure you’re completely transparent about who will receive the information and what details will be shared. Furthermore, referrals from a robust, well-known company can result in an influx of interested potential clients to your company.

Don’t be afraid to ask permission after completing a project, especially if the project wasn’t a sensitive matter, to include case studies with notable clients on your website to establish credibility and attract new clients.

Conclusion

The IT consulting business is thriving. However, you must stay ahead of the competition to enjoy your slice of the pie. The best way to accomplish this is to consistently show up for your clients and provide the best service possible.